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. there was little many could do but run. >> i could see the stucco popping off my neighbor's house behind us so i knew it was intense. >> reporter: some living here say for several days they had smelled gas but no one could determine where it was coming from. >> we have yet to be able to get close enough to the actual source to be able to determine exactly why this happened. >> reporter: this twisted steel pipeline is the prime focus near this massive 15-foot wide crater. firefighters continued putting out spot fires. even cadaver dogs were brought to help search for those who couldn't escape the inferno. some residents went to a red cross shelter looking for help. >> my purse, my meds are still in my house. i hope my house is still there. >> reporter: people who was forced to evacuate are going to have to wait for the all clear before they can return to their homes or what's left of them, and that might not be until this weekend. >>> well, many people may be concerned about a gas explosion happening here. dge wants to remind its customers it regularly maintains the equipment. they work clo
. no records of such calls. diana avillar tells us there were other signs of trouble. >> reporter: this is exhibit a in the ntsb's investigation. the 28-foot long pipeline at the center of the san bruno explosion. >> we want to know, was it a fatigue factor associated with pressurizing and depreciatizing the pipe which could eventually break it. >> reporter: now comes information the pipeline was known to be potentially dangerous. in a 2007 document the owner, pg & e said the pipeline ranks in the top 100 risks of and risk of failure at this location is unacceptably high. the document was part of a budget request to replace the line. monday pg & e refute the their own report. they said the line had been tested as recently as this march. >> this one not listed as one of the high-risk sections of the pipeline. >> reporter: the california public utilities commission ordered the company to inspect all 6,400 miles of existing pipeline, that run directly beneath homes. crumbling infrastructure is not just california's problem. according to the agency overseeing the nation's pipelines,
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